Privacy Policy

Effective Date: 01/07/2025

At MRC Limited, we are committed to protecting your privacy and handling your data responsibly following UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

MRC Limited is a vehicle service and repair business based in Walsall, UK. This website is intended to inform customers about our services and allow them to contact us directly.

2. What Data We Collect

We may collect and process the following types of personal information:

  • Name
  • Contact details (email address, phone number)
  • Vehicle information (if submitted via a form)
  • Any other information you provide in your message

We do not collect or store payment information through this website.

3. How We Use Your Data

We use your data for the following purposes:

  • To respond to your enquiries and service requests
  • To provide quotes or booking information
  • For internal record-keeping and customer service
  • To comply with legal obligations

We do not send unsolicited marketing emails or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data based on:

  • Your consent (e.g. when submitting a contact form)
  • Our legitimate interest (responding to enquiries, running our business)
  • Legal obligations (e.g. keeping records for tax purposes)

5. Data Storage & Security

Your information is stored securely and is only accessible by authorised personnel. We take appropriate measures to prevent unauthorised access, disclosure, or loss of your data.

6. Sharing Your Data

We will not share your data with third parties unless:

  • It is required to fulfil a service request (e.g. booking or referral to a partner garage)
  • We are legally required to do so

We never sell your data.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of incorrect or outdated information
  • Request deletion of your data (subject to legal exceptions)
  • Withdraw consent at any time (for data processed on consent)
  • Complain to the Information Commissioner’s Office (ICO)

8. Cookies

We may use cookies to enhance website performance and improve the user experience. These are small text files stored on your device. You can disable cookies in your browser settings.

9. Third-Party Services

If our site links to external websites (e.g. Google Maps or social media), we are not responsible for their content or privacy practices.

10. Contact Us

For any questions about this policy or to exercise your rights, please contact:

Mechanical Repair Centre Limited
Unit A King St, Walsall WS1 4AF
Email: hello@mrclimited.co.uk
Phone: 01922 720799

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